Our Story



As a former CFO for a non-profit organization, Phyllis discovered first-hand what her clients are going through.

The non-profit’s social enterprise was providing face-to-face interpretation services, and the software used to manage it was expensive and limited in its capabilities. A data-driven numbers person by both nature and education, Phyllis was determined to find a solution.

She knew there was a need for software that was easy to use, accurate, and efficient. A one-stop-shop for LSPs, interpreters, and the customers. A system that was user friendly, transparent, and affordable.

So she recruited her husband, Doug, and they got to work.



An IT professional with over 25 years of experience, Doug enthusiastically took on the challenge of finding a solution to the interpretation software problem.

He built a powerful system that language service providers need to manage interpreters, field requests, and handle the financial side of the non-profits, such as invoicing, payables, and reporting.

His system received such positive feedback from interpreters and customers that Phyllis and Doug decided to further improve the system and market the product to other non-profits. Together they founded LSP Ware in 2011.

In 2012, LSP Ware expanded its services beyond the non-profit arena and now helps businesses of all sizes, in any market, and across all industries.

“LSP Ware is more than just software—it’s about improving the language service industry one interpretation at a time. We truly want to help your business grow by making it more efficient and saving you time and money.”
– Phyllis Smith, Owner


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