LSP Management Software

FOR ALL OF YOUR
AGENCY’S NEEDS

A seamless, end-to-end solution that connects LSP agencies, customers & interpreters.

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EFFICIENCY AT YOUR FINGERTIPS

Powered by LSP Ware, ATRIUM is a hub for your agency’s many moving parts. Customized to meet your specific needs, ATRIUM streamlines your efforts by:

  • Quickly connecting customers with qualified interpreters
  • Advanced interpreter scheduling software
  • Tracking and vetting interpreters
  • Managing your schedule
  • Sending your invoices
  • Empowering your customers with options and control

You’re too busy for confusion, miscommunication, and delays. ATRIUM helps you serve your customers better and faster.

FASTER PROCESSES = HAPPY CUSTOMERS

AGENCIES

ATRIUM is a user-friendly platform that allows your agency to schedule interpreters, display pricing, calculate billing, and automatically integrate all your data with QuickBooks. Learn more about how ATRIUM can make your agency more efficient and effective.

CUSTOMERS

ATRIUM’s easy-to-use interface puts your customers in the driver’s seat. They can effortlessly schedule their appointments, view and change their schedules, and see which interpreter is assigned to their project. Learn how ATRIUM increases your customers’ satisfaction.

INTERPRETERS

The ATRIUM mobile app makes it easy for interpreters to view open opportunities, receive updates, and accept assignments while they are on the go. Learn more about why interpreters will want to work for you.

SERVICES

RUN A BETTER BUSINESS

ONSITE INTERPRETING

With the ATRIUM platform, everyone stays in the know. LSPs and customers enjoy the convenience of coordinating, scheduling, and viewing on-site interpretations—all from the same interface.

VIDEO REMOTE INTERPRETATION

The ATRIUM platform integrates seamlessly with Zoom the world’s best video conference call platform to provide your customers with scheduled VRI or On-demand VRI services.

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WE ADAPT TO FIT YOUR NEEDS

We’ll never be “too big” or “too small” for your agency.
The ATRIUM platform adjusts as your business grows and changes, so the fit will always be “just right.”
We offer a variety of data, forms, and information your business needs to grow and thrive.

Dashboard

Agency Performance Metrics

Reporting

Hundreds of Available Reports

Advanced Job Search

Create customer views of jobs search

Get Available Interpreters

Find the most qualified Interpreters

Maps

Integration with Google Maps

Financials

Integrate seamlessly with Quickbooks

Email Templates

Over 50 customizable emails

Company Settings

Highly configurable for your agency

Mobile Applications

Accept jobs and submit eTimesheets
29065
ACTIVE USERS
3851010
BOOKED APPOINTMENTS
148
ENHANCEMENT RELEASES (NEXT RELEASE SCHEDULED 11/14/2020)
152
AVAILABLE REPORTS

OUR HAPPY CUSTOMERS

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“Interpreting management is a time consuming task. With the implementation of Atrium, interpreting management in our office has been streamlined to such a degree that it has freed me to cultivate other aspects of our business such as translation services. The implementation of this software has actually allowed our business to grow simply by giving us more time to focus on other aspects of our business.”

 

-Giovanni Donatelli

Managing Partner, The Language Group

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WHAT’S NEW

Customize your search results grid

Version 10.23 for Atrium has been released and includes many exciting new features: The ability to customize the jobs grid where the user can determine the columns to be displayed as well as filtering, sorting, and grouping jobs. When reviewing available interpreters for a request, clicking on the interpreter’s name will bring the user to a calendar tab in the interpreter’s profile.  This calendar displays the interpreter’s schedule for the date of the request, including a display of other jobs for which the interpreter is available and qualified.   A display rate field is now in the interpreter profile.  This is a single rate that is entered in the interpreter’s profile that will display in the listing of interpreters on a job. Administrators are able to send SMS or email messages to all interpreters or a filtered list of interpreters through the interpreter database. The requester and/or provider fields can be required on jobs based on settings in the client’s profile. Please be sure to watch the videos (links provided below) for more details on using these features. Customizable Jobs GridOther New Features As always, there are some minor bug fixes and optimizations.  Please let us know if you have any questions.

Introducing Dashboards

A new visual representation of your current jobs will appear on a new screen called the “Dashboard”.  This dashboard will utilize the same search engine that displays your jobs in the list view.  Now you can see a visual representation of multiple data points.  Click here for the user guide. Some KPIs that are shown include: Jobs in Progress Average Fulfillment Time Percent of jobs unassigned Percent of jobs cancelled Fulfillment rate percent Top Languages / Top Clients Voided reasons  Work statuses Many more to come

You spoke, we listened!

We are currently working on over 53 small enhancement ideas that have been collected from our customers over the years and the next two releases will be devoted to completing as many of these as we can.  One example we have heard from many of our customers is to create a compact form to display all information about a request on one page without the need to scroll.   Other examples that will be deployed this month include: Listing of available interpreters in a grid form Show interpreter’s gender  Show more interpreters per page when showing available interpreters Ability to approve an activity without clicking the edit button An alternate list view for the actuals tab Remember the users preference on Card vs List vs Grid views Live location tracking on interpreters including location tagging when the signature is captured on a request Many, many more… 

WE WANT TO HEAR FROM YOU

If you have a question, idea, or would like a quote, please fill out the information below.
We will respond to your message as soon as possible.


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