| $99
Start up | $249
Small Business | $499
Enterprise |
|---|
| Setup | | | |
| Setup Fee | $99 | $500 | $750 |
| Database / URL setup | ✔ | ✔ | ✔ |
| Import LEP, Customers, Interpreters, Rates | | ✔ | ✔ |
| 4 hours online personalized training | | ✔ | ✔ |
| Quickbooks desktop configuration | | ✔$ | ✔ |
| Additional Training | ✔$ | ✔$ | ✔$ |
| Core | | | |
| First 50 jobs | No cost. $2.50 per request over 50 | No cost. $0.50 per request over 50 | No cost. Call for pricing for request over 50 |
| Your own database | ✔ | ✔ | ✔ |
| HIPPA compliance | ✔ | ✔ | ✔ |
| User security based on roles | ✔ | ✔ | ✔ |
| Excel Export | | ✔ | ✔ |
| Unlimited File Attachments | | ✔ | ✔ |
| Includes a test/training site | | ✔$ | ✔ |
| Multiple Instances | | ✔$ | ✔$ |
| Dedicated Database and App Servers | | ✔$ | ✔$ |
| Integrate with your own cloud storage | ✔$ | ✔$ | ✔$ |
| Use your own URL | ✔$ | ✔$ | ✔$ |
| Scheduling | | | |
| Calendar View | ✔ | ✔ | ✔ |
| Advanced Filtering | ✔ | ✔ | ✔ |
| Email Notification to available Interpreters | ✔ | ✔ | ✔ |
| Email Notification to clients | ✔ | ✔ | ✔ |
| Meta data tags | X | ✔ | ✔ |
| Color Tags | X | ✔ | ✔ |
| Set qualifications | X | ✔ | ✔ |
| Audit Fields | X | ✔ | ✔ |
| SMS Notifications | X | ✔$ | ✔ |
| Email Notifications on client changes to job | X | X | ✔ |
| Excel Import | X | X | ✔ |
| Dashboard Visuals | X | X |
<✔ |
| Interpreter Assignments | | | |
| Email Notifications to assigned Interpreter | ✔ | ✔ | ✔ |
| Filter Double Booked | ✔ | ✔ | ✔ |
| Filter Banned Interpreters from Client | ✔ | ✔ | ✔ |
| Filter Banned Intepreters from LEP | X | ✔ | ✔ |
| Filter on required attributes set by customer | ✔ | ✔ | ✔ |
| Filter on gender | ✔ | ✔ | ✔ |
| Filter on interpreter availability | X | ✔ | ✔ |
| Filter on distance | X | ✔ | ✔ |
| Google maps intergrations | X | ✔ | ✔ |
| Mobile Application | | | |
| Unlimited Interpreter Access | ✔ | ✔ | ✔ |
| Ability to accept open qualified jobs | ✔ | ✔ | ✔ |
| Ablitiy to digitally sign jobs | ✔ | ✔ | ✔ |
| Ability to upload/scan timesheets | ✔ | ✔ | ✔ |
| Ability to view paycheck stubs | ✔ | ✔ | ✔ |
| Ability to view jobs with a calendar view | ✔ | ✔ | ✔ |
| Push notifications for VRI jobs | X | ✔ | ✔ |
| Push notifications on open jobs | X | ✔ | ✔ |
| Push open jobs to Tiered interpreters | X | X | ✔ |
| Client Access | | | |
| Unlimited Client Users | X | ✔$ | ✔ |
| Ability to schedule jobs | X | ✔$ | ✔ |
| Ability to view schedules | X | ✔$ | ✔ |
| Ability to add/delete client users | X | ✔$ | ✔ |
| Security based on permissions | X | ✔$ | ✔ |
| Ability to view invoices | X | ✔$ | ✔ |
| Ability to void jobs | X | ✔$ | ✔ |
| Chat with Admin/Schedulers | X | X | ✔ |
| Dashboard Visuals | X | X | Coming soon |
| Interpreter Portal | | | |
| Unlimited Interpreter Users | X | ✔ | ✔ |
| Interpreters set their own availability | X | ✔ | ✔ |
| Chat with schedulers | X | Coming soon | Coming soon |
| Financials | | | |
| Ability to add actuals | ✔ | ✔ | ✔ |
| Highly configurable rate calculator | ✔ | ✔ | ✔ |
| Calculate interpreter pay | ✔ | ✔ | ✔ |
| Calculate invoices | ✔ | ✔ | ✔ |
| Multiple invoice formats per customer | X | ✔ | ✔ |
| Edit invoices | X | ✔ | ✔ |
| Bulk invoices | X | ✔ | ✔ |
| Bulk Approvals | X | ✔ | ✔ |
| Invoice line items not related to a specific request | X | X | ✔ |
| Audit trail for invoices | X | X | ✔ |
| Advanced Accounts Receivable module | X | X | ✔ |
| Custom invoice formats | ✔$ | ✔$ | ✔$ |
| Custom built rate engine | ✔$ | ✔$ | ✔$ |
| Administration | | | |
| Unlimited Users | ✔ | ✔ | ✔ |
| Unlimited Interpreters | ✔ | ✔ | ✔ |
| Unlimited Customers | ✔ | ✔ | ✔ |
| Unlimited Customer Locations database | ✔ | ✔ | ✔ |
| Unlimited LEPs | X | ✔ | ✔ |
| Maintain Customer Profiles | ✔ | ✔ | ✔ |
| Customize and edit emails/messages | ✔ | ✔ | ✔ |
| Maintain rates and activities | ✔ | ✔ | ✔ |
| Maintain LEPs in a database | X | ✔ | ✔ |
| CRM | X | X | Coming soon |
| Reporting | | | |
| Scheduling reports | ✔ | ✔ | ✔ |
| Financial reporting | ✔ | ✔ | ✔ |
| Productivity reporting | X | ✔ | ✔ |
| Advanced Reporting | X | X | ✔ |
| Executive Dashboard with KPI reporting | X | Coming soon | Coming soon |
| Dashboard visualizations | X | Coming soon | Coming soon |
| Custom reports | ✔$ | ✔$ | ✔$ |
| HR | | | |
| Credentials Managements | X | ✔ | ✔ |
| Customer Feedback | X | ✔ | ✔ |
| Customer Surveys | X | X | ✔ |
| Quality Assurance feedback program | X | X | ✔ |
| Quickbooks | | | |
| Quickbooks Online | X | ✔ | ✔ |
| Quickbooks Desktop (all versions) | X | ✔ | ✔ |
| Push detailed invoices | X | ✔ | ✔ |
| Push consolidated invoices | X | ✔ | ✔ |
| Push interpreter vouchers | X | ✔ | ✔ |
| VRI | | | |
| Scheduled VRI | ✔$ | ✔$ | ✔$ |
| On Demand VRI | ✔$ | ✔$ | ✔$ |
| Chat | | | |
| Chat with clients | X | ✔$ | ✔ |
| Chat with interpreters | X | Coming soon | Coming soon |
| Video/Audio chat with interpreters | X | Coming soon | Coming soon |
| Group Video/Audio chat with interpreters | X | Coming soon | Coming soon |
| API | | | |
| Full access to live replica database | ✔$ | ✔$ | ✔ |
| Access to API | ✔$ | ✔$ | ✔ |
| Custom interfaces | ✔$ | ✔$ | ✔$ |
| Insurance eligibility lookup | Coming soon | Coming soon | Coming soon |
| Epic integration | Coming soon | Coming soon | Coming soon |
| Support | | | |
| Email support | ✔ | ✔ | ✔ |
| 24/7 emergency phone support | X | ✔ | ✔ |
