| $99 Start up | $249 Small Business | $499 Enterprise |
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Setup | | | |
Setup Fee | $99 | $500 | $750 |
Database / URL setup | ✔ | ✔ | ✔ |
Import LEP, Customers, Interpreters, Rates | | ✔ | ✔ |
4 hours online personalized training | | ✔ | ✔ |
Quickbooks desktop configuration | | ✔$ | ✔ |
Additional Training | ✔$ | ✔$ | ✔$ |
Core | | | |
First 50 jobs | No cost. $2.50 per billed appointment over 50 | $0.50 per billed appointment | Call for pricing for billed appointment |
Your own database | ✔ | ✔ | ✔ |
HIPPA compliance | ✔ | ✔ | ✔ |
User security based on roles | ✔ | ✔ | ✔ |
Excel Export | | ✔ | ✔ |
Unlimited File Attachments | | ✔ | ✔ |
Includes a test/training site | | ✔$ | ✔ |
Multiple Instances | | ✔$ | ✔$ |
Dedicated Database and App Servers | | ✔$ | ✔$ |
Integrate with your own cloud storage | ✔$ | ✔$ | ✔$ |
Use your own URL | ✔$ | ✔$ | ✔$ |
Scheduling | | | |
Calendar View | ✔ | ✔ | ✔ |
Advanced Filtering | ✔ | ✔ | ✔ |
Email Notification to available Interpreters | ✔ | ✔ | ✔ |
Email Notification to clients | ✔ | ✔ | ✔ |
Meta data tags | X | ✔ | ✔ |
Color Tags | X | ✔ | ✔ |
Set qualifications | X | ✔ | ✔ |
Audit Fields | X | ✔ | ✔ |
SMS Notifications | X | ✔$ | ✔ |
Email Notifications on client changes to job | X | X | ✔ |
Excel Import | X | X | ✔ |
Dashboard Visuals | X | X |
<✔ |
Interpreter Assignments | | | |
Email Notifications to assigned Interpreter | ✔ | ✔ | ✔ |
Filter Double Booked | ✔ | ✔ | ✔ |
Filter Banned Interpreters from Client | ✔ | ✔ | ✔ |
Filter Banned Intepreters from LEP | X | ✔ | ✔ |
Filter on required attributes set by customer | ✔ | ✔ | ✔ |
Filter on gender | ✔ | ✔ | ✔ |
Filter on interpreter availability | X | ✔ | ✔ |
Filter on distance | X | ✔ | ✔ |
Google maps intergrations | X | ✔ | ✔ |
Mobile Application | | | |
Unlimited Interpreter Access | ✔ | ✔ | ✔ |
Ability to accept open qualified jobs | ✔ | ✔ | ✔ |
Ablitiy to digitally sign jobs | ✔ | ✔ | ✔ |
Ability to upload/scan timesheets | ✔ | ✔ | ✔ |
Ability to view paycheck stubs | ✔ | ✔ | ✔ |
Ability to view jobs with a calendar view | ✔ | ✔ | ✔ |
Push notifications for VRI jobs | X | ✔ | ✔ |
Push notifications on open jobs | X | ✔ | ✔ |
Push open jobs to Tiered interpreters | X | X | ✔ |
Client Access | | | |
Unlimited Client Users | X | ✔$ | ✔ |
Ability to schedule jobs | X | ✔$ | ✔ |
Ability to view schedules | X | ✔$ | ✔ |
Ability to add/delete client users | X | ✔$ | ✔ |
Security based on permissions | X | ✔$ | ✔ |
Ability to view invoices | X | ✔$ | ✔ |
Ability to void jobs | X | ✔$ | ✔ |
Chat with Admin/Schedulers | X | X | ✔ |
Dashboard Visuals | X | X | Coming soon |
Interpreter Portal | | | |
Unlimited Interpreter Users | X | ✔ | ✔ |
Interpreters set their own availability | X | ✔ | ✔ |
Chat with schedulers | X | Coming soon | Coming soon |
Financials | | | |
Ability to add actuals | ✔ | ✔ | ✔ |
Highly configurable rate calculator | ✔ | ✔ | ✔ |
Calculate interpreter pay | ✔ | ✔ | ✔ |
Calculate invoices | ✔ | ✔ | ✔ |
Multiple invoice formats per customer | X | ✔ | ✔ |
Edit invoices | X | ✔ | ✔ |
Bulk invoices | X | ✔ | ✔ |
Bulk Approvals | X | ✔ | ✔ |
Invoice line items not related to a specific request | X | X | ✔ |
Audit trail for invoices | X | X | ✔ |
Advanced Accounts Receivable module | X | X | ✔ |
Custom invoice formats | ✔$ | ✔$ | ✔$ |
Custom built rate engine | ✔$ | ✔$ | ✔$ |
Administration | | | |
Unlimited Users | ✔ | ✔ | ✔ |
Unlimited Interpreters | ✔ | ✔ | ✔ |
Unlimited Customers | ✔ | ✔ | ✔ |
Unlimited Customer Locations database | ✔ | ✔ | ✔ |
Unlimited LEPs | X | ✔ | ✔ |
Maintain Customer Profiles | ✔ | ✔ | ✔ |
Customize and edit emails/messages | ✔ | ✔ | ✔ |
Maintain rates and activities | ✔ | ✔ | ✔ |
Maintain LEPs in a database | X | ✔ | ✔ |
CRM | X | X | Coming soon |
Reporting | | | |
Scheduling reports | ✔ | ✔ | ✔ |
Financial reporting | ✔ | ✔ | ✔ |
Productivity reporting | X | ✔ | ✔ |
Advanced Reporting | X | X | ✔ |
Executive Dashboard with KPI reporting | X | Coming soon | Coming soon |
Dashboard visualizations | X | Coming soon | Coming soon |
Custom reports | ✔$ | ✔$ | ✔$ |
HR | | | |
Credentials Managements | X | ✔ | ✔ |
Customer Feedback | X | ✔ | ✔ |
Customer Surveys | X | X | ✔ |
Quality Assurance feedback program | X | X | ✔ |
Quickbooks | | | |
Quickbooks Online | X | ✔ | ✔ |
Quickbooks Desktop (all versions) | X | ✔ | ✔ |
Push detailed invoices | X | ✔ | ✔ |
Push consolidated invoices | X | ✔ | ✔ |
Push interpreter vouchers | X | ✔ | ✔ |
VRI | | | |
Scheduled VRI | ✔$ | ✔$ | ✔$ |
On Demand VRI | ✔$ | ✔$ | ✔$ |
Chat | | | |
Chat with clients | X | ✔$ | ✔ |
Chat with interpreters | X | Coming soon | Coming soon |
Video/Audio chat with interpreters | X | Coming soon | Coming soon |
Group Video/Audio chat with interpreters | X | Coming soon | Coming soon |
API | | | |
Full access to live replica database | ✔$ | ✔$ | ✔ |
Access to API | ✔$ | ✔$ | ✔ |
Custom interfaces | ✔$ | ✔$ | ✔$ |
Insurance eligibility lookup | Coming soon | Coming soon | Coming soon |
Epic integration | Coming soon | Coming soon | Coming soon |
Support | | | |
Email support | ✔ | ✔ | ✔ |
24/7 emergency phone support | X | ✔ | ✔ |