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$99 Start up |
$249 Small Business |
$499 Enterprise |
Setup |
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Setup Fee |
$99 |
$500 |
$750 |
Database / URL setup |
✔ |
✔ |
✔ |
Import LEP, Customers, Interpreters, Rates |
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✔ |
✔ |
4 hours online personalized training |
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✔ |
✔ |
Quickbooks desktop configuration |
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✔$ |
✔ |
Additional Training |
✔$ |
✔$ |
✔$ |
Core |
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First 50 jobs |
No cost. $2.50 per billed appointment over 50 |
$0.50 per billed appointment |
Call for pricing for billed appointment |
Your own database |
✔ |
✔ |
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HIPPA compliance |
✔ |
✔ |
✔ |
User security based on roles |
✔ |
✔ |
✔ |
Excel Export |
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✔ |
✔ |
Unlimited File Attachments |
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✔ |
✔ |
Includes a test/training site |
|
✔$ |
✔ |
Multiple Instances |
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✔$ |
✔$ |
Dedicated Database and App Servers |
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✔$ |
✔$ |
Integrate with your own cloud storage |
✔$ |
✔$ |
✔$ |
Use your own URL |
✔$ |
✔$ |
✔$ |
Scheduling |
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Calendar View |
✔ |
✔ |
✔ |
Advanced Filtering |
✔ |
✔ |
✔ |
Email Notification to available Interpreters |
✔ |
✔ |
✔ |
Email Notification to clients |
✔ |
✔ |
✔ |
Meta data tags |
X |
✔ |
✔ |
Color Tags |
X |
✔ |
✔ |
Set qualifications |
X |
✔ |
✔ |
Audit Fields |
X |
✔ |
✔ |
SMS Notifications |
X |
✔$ |
✔ |
Email Notifications on client changes to job |
X |
X |
✔ |
Excel Import |
X |
X |
✔ |
Dashboard Visuals |
X |
X |
<✔ |
Interpreter Assignments |
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Email Notifications to assigned Interpreter |
✔ |
✔ |
✔ |
Filter Double Booked |
✔ |
✔ |
✔ |
Filter Banned Interpreters from Client |
✔ |
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Filter Banned Intepreters from LEP |
X |
✔ |
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Filter on required attributes set by customer |
✔ |
✔ |
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Filter on gender |
✔ |
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Filter on interpreter availability |
X |
✔ |
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Filter on distance |
X |
✔ |
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Google maps intergrations |
X |
✔ |
✔ |
Mobile Application |
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Unlimited Interpreter Access |
✔ |
✔ |
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Ability to accept open qualified jobs |
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Ablitiy to digitally sign jobs |
✔ |
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Ability to upload/scan timesheets |
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Ability to view paycheck stubs |
✔ |
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Ability to view jobs with a calendar view |
✔ |
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Push notifications for VRI jobs |
X |
✔ |
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Push notifications on open jobs |
X |
✔ |
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Push open jobs to Tiered interpreters |
X |
X |
✔ |
Client Access |
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Unlimited Client Users |
X |
✔$ |
✔ |
Ability to schedule jobs |
X |
✔$ |
✔ |
Ability to view schedules |
X |
✔$ |
✔ |
Ability to add/delete client users |
X |
✔$ |
✔ |
Security based on permissions |
X |
✔$ |
✔ |
Ability to view invoices |
X |
✔$ |
✔ |
Ability to void jobs |
X |
✔$ |
✔ |
Chat with Admin/Schedulers |
X |
X |
✔ |
Dashboard Visuals |
X |
X |
Coming soon |
Interpreter Portal |
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Unlimited Interpreter Users |
X |
✔ |
✔ |
Interpreters set their own availability |
X |
✔ |
✔ |
Chat with schedulers |
X |
Coming soon |
Coming soon |
Financials |
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Ability to add actuals |
✔ |
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Highly configurable rate calculator |
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Calculate interpreter pay |
✔ |
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Calculate invoices |
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Multiple invoice formats per customer |
X |
✔ |
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Edit invoices |
X |
✔ |
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Bulk invoices |
X |
✔ |
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Bulk Approvals |
X |
✔ |
✔ |
Invoice line items not related to a specific request |
X |
X |
✔ |
Audit trail for invoices |
X |
X |
✔ |
Advanced Accounts Receivable module |
X |
X |
✔ |
Custom invoice formats |
✔$ |
✔$ |
✔$ |
Custom built rate engine |
✔$ |
✔$ |
✔$ |
Administration |
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Unlimited Users |
✔ |
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Unlimited Interpreters |
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Unlimited Customers |
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Unlimited Customer Locations database |
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Unlimited LEPs |
X |
✔ |
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Maintain Customer Profiles |
✔ |
✔ |
✔ |
Customize and edit emails/messages |
✔ |
✔ |
✔ |
Maintain rates and activities |
✔ |
✔ |
✔ |
Maintain LEPs in a database |
X |
✔ |
✔ |
CRM |
X |
X |
Coming soon |
Reporting |
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Scheduling reports |
✔ |
✔ |
✔ |
Financial reporting |
✔ |
✔ |
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Productivity reporting |
X |
✔ |
✔ |
Advanced Reporting |
X |
X |
✔ |
Executive Dashboard with KPI reporting |
X |
Coming soon |
Coming soon |
Dashboard visualizations |
X |
Coming soon |
Coming soon |
Custom reports |
✔$ |
✔$ |
✔$ |
HR |
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Credentials Managements |
X |
✔ |
✔ |
Customer Feedback |
X |
✔ |
✔ |
Customer Surveys |
X |
X |
✔ |
Quality Assurance feedback program |
X |
X |
✔ |
Quickbooks |
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Quickbooks Online |
X |
✔ |
✔ |
Quickbooks Desktop (all versions) |
X |
✔ |
✔ |
Push detailed invoices |
X |
✔ |
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Push consolidated invoices |
X |
✔ |
✔ |
Push interpreter vouchers |
X |
✔ |
✔ |
VRI |
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Scheduled VRI |
✔$ |
✔$ |
✔$ |
On Demand VRI |
✔$ |
✔$ |
✔$ |
Chat |
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Chat with clients |
X |
✔$ |
✔ |
Chat with interpreters |
X |
Coming soon |
Coming soon |
Video/Audio chat with interpreters |
X |
Coming soon |
Coming soon |
Group Video/Audio chat with interpreters |
X |
Coming soon |
Coming soon |
API |
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Full access to live replica database |
✔$ |
✔$ |
✔ |
Access to API |
✔$ |
✔$ |
✔ |
Custom interfaces |
✔$ |
✔$ |
✔$ |
Insurance eligibility lookup |
Coming soon |
Coming soon |
Coming soon |
Epic integration |
Coming soon |
Coming soon |
Coming soon |
Support |
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Email support |
✔ |
✔ |
✔ |
24/7 emergency phone support |
X |
✔ |
✔ |